Which is the best example of the communication bias termed "message tuning"?
a. The concierge at a hotel gives a tourist directions: "Turn right when you see that big tree that the city pruned last week."
b. A New York cab driver gives elaborate directions to the Empire State building to a New York police officer.
c. A store owner gives elaborate street directions to Madison Square Garden to a gentleman from Wisconsin,
d. A docent at the Met tells an electrician that the outlet next to "the newly acquired Renior" is the one that needs repair.
c
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The two major components of leadership development are _____.
A. self-actualization and self-esteem B. self-discipline and self-association C. self-efficacy and self-awareness D. self-awareness and self-discipline
A joint federal-state effort to cover medical expenses for the needy is known as
A) Medicaid. B) Medicare. C) Medigap. D) Mediplan.