John's roommate is annoyed that he left the kitchen a mess. In response, he vacuums the carpet at 8:00 AM, when his roommate is sleeping. This is an example of

A) overt conflict.
B) covert conflict.
C) problem orientation.
D) win-lose conflict orientation.
E) control.

B

Communication & Mass Media

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When using visual aids to inform, a speaker should

a. use images to persuade audience members. b. use colorful images to attract audience attention to the aid rather than the speaker. c. focus visual aids on clarifying information. d. focus visual aids to provide extra information not discussed in the presentation.

Communication & Mass Media

Which term refers to the predictable behaviors patterns that members of a culture typically follow?

A) norms B) values C) beliefs D) social practices

Communication & Mass Media