_________________________ are data collected and analyzed about the operation of a help desk to provide feedback to the support staff and managers.

Fill in the blank(s) with the appropriate word(s).

Performance statistics

Computer Science & Information Technology

You might also like to view...

Case WD 4-1Charlotte wants to apply a theme to the paper she is writing for her Art design class.As a first step, Charlotte decides to review the themes. One of the first things she notices is that they are organized ____.

A. by color B. by number of colors C. alphabetically D. by category

Computer Science & Information Technology

Which item in the figure above points to the Freeze Mask tool?

A. 5 B. 6 C. 7 D. 8

Computer Science & Information Technology