Managers implementing a control process consider performance goals, but not productivity goals

The vice president of marketing for a software development company wants "to increase new business customers by 20 percent within the next two years." This is an example of a ________

A) marketing objective B) business vision C) business mission D) strategic plan E) marketing audit

Affiliated national unions receive help from the AFL-CIO in the areas of both legal services and education

Indicate whether the statement is true or false