The introduction (or opening) of a business report should

A) discuss your conclusions or recommendations.
B) include all of your information sources.
C) carry the full weight of your message.
D) help readers understand the context of the report.
E) offer a detailed course of action to be followed.

D
Explanation: D) The introduction puts the report into context for readers, introduces the subject, previews main ideas, and sets the document's tone.

Business

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Sales training on ethical and legal issues will most likely:

A. Improve sales performance B. Reduce company turnover C. Improve customer knowledge D. Reduce legal costs E. All of the above

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