List three things the receptionist can do to sound professional on the phone
What will be an ideal response?
1 . Do not chew gum.
2 . Use professional language.
3 . Allow the person to finish talking before you speak, and be the last to hang up.
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The EMT shows that is performing the Los Angeles Prehospital Stroke Screen (LAPSS) correctly when he asks which one of the following questions?
A) "May I assess your pupils?" B) "How old are you?" C) "Did you lose control of your bladder?" D) "Do you know where you are right now?"
Which of the following statements about ladder inspection is MOST accurate?
A. Ladders must be service tested after each use, and once each month. B. Ladders that cannot be repaired must be destroyed or scrapped for parts. C. Ladders must be inspected by a trained and certified ladder technician. D. NFPA® 1932 requires ladders be inspected after each use, and once each week.