Prospecting is the step in the selling process in which the salesperson ________
A) gathers detailed information about a prospective customer before making a sales call
B) meets the customer for the first time
C) identifies potential customers
D) tells the customer the product's general benefit
E) clarifies and overcomes customer objections to buying
C
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Patsy, a nurse, has decided to start a home health care service to assist with the medical, meal preparation, and light housecleaning needs of older adults. To grow her business, Patsy is focusing her marketing efforts on the older adult population; as she does this, she is involved with the _____ environment.
A. task B. general C. internal D. natural capital E. strategic allies
If you are self-employed or your employer does not offer retirement benefits, you should set up your own retirement program
Indicate whether the statement is true or false