Patient participation in their treatment process has been limited to some extent by the way in which the health care delivery system in the United States operates.

After every patient transport, your EMS service mails the patient a questionnaire asking about the care provided by the company. This is an example of:

A) continuous quality improvement. B) retrospective analysis. C) performance benchmarks. D) Quality Assurance planning.

Your patient is a 40-year-old male who has been exposed to a dry chemical powder and is complaining of severe pain on both of his hands, the site of the contact. He is working in an illegal chemical manufacturing plant and there is no decontamination shower on site. Which of the following would be the BEST way to manage this situation?

A) Brush away as much of the powder as possible and then have the patient hold his hands under running water from a faucet or regular garden hose. B) Brush away the powder and bandage the hands in a position of function. C) Brush away as much powder as possible and then pour a bottle of sterile saline solution over his hands. D) Have the fire department connect to a hydrant and spray down the patient from head to toe.