In which of the following examples does the medical assistant demonstrate positive communication?
A. "This paperwork won't take long at all."
B. "I've answered all the questions I have time to answer."
C. "I'm sorry you are on the lunch hour, because you may have to wait to see the doctor."
D. "I can't answer that question."
E. "This injection is going to hurt."
Answer: A
Health Professions
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