In Donnellon's recommendations for effective team talk, you should use the negotiation strategy to ask "what if" questions, propose solution criteria, and summarize areas of agreement

Jerry made a favorable impression on Brenda upon their ?rst meeting at the company

picnic. Despite several employees warning her about Jerry's apparent lack of diplomacy, Brenda assigned him to the customer service department. Brenda had dif?culty believing that the same person she met at the picnic could possibly be as tactless as the other employees said. What type of perception is Brenda's judgement of Jerry an example of and why? What will be an ideal response?

Linda is the lead engineer on a major project involving several gas lines

Because she has far more knowledge than anyone on the team about this topic, everyone defers to her and grants her with authority. What type of power is Linda using? A. Legitimate B. Referent C. Expert D. Coercive