Which of the following statements regarding interpersonal skills is best?
A) The radiographer should praise the patient for his or her assistance with the procedure.
B) Acknowledge mistakes with an easygoing "Oops," indicating that it is not serious.
C) It is natural to show frustration with a patient who is having difficulty managing the procedure.
D) If a patient is feeling discomfort, tell him or her to hang on and be patient.
A
Explanation: A) Positive reinforcement and feedback that the procedure is going well will help foster more cooperation.
B) Positive reinforcement and feedback that the procedure is going well will help foster more cooperation.
C) Positive reinforcement and feedback that the procedure is going well will help foster more cooperation.
D) Positive reinforcement and feedback that the procedure is going well will help foster more cooperation.
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The ground rules set up by massage therapists for their practices (e.g., the cost of a massage session or what happens when a client misses an appointment) are commonly called:
A) Suggestions B) Policies C) Laws D) Codes
An independent audit should be performed a minimum of:
once a month. once a quarter. twice a year. once a year.