A ___________ environment affords the opportunity to combine large amounts of information and then use __________ techniques to learn more about current and potential customers.
A. One-to-one; strategic partnerships
B. Customer loyalty; delivery
C. Data warehouse; data mining
D. Just-in-time data; efficient customer response (ECR)
E. Preferred supplier; Total quality management (TQM)
Ans: C. Data warehouse; data mining
Business
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