Which of the following would likely have prevented the Samsung Note 7 issue?

a. addressing the needs of key stakeholders
b. releasing a newer model more quickly
c. improving quality control during manufacturing
d. engaging in CSR activities on a regular basis

c. improving quality control during manufacturing

Communication & Mass Media

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Of the following, to whom would we most likely grant legitimate power?

a. a classmate b. a sales clerk c. a teacher d. a friend

Communication & Mass Media

The part of a speech that contains the main points, subpoints, and transitions is the ________ of the speech.

A. body B. conclusion C. introduction D. heart and soul

Communication & Mass Media