________ are people within a reference group who, because of special skills, knowledge, personality, or other characteristics, exert influence on others

A) Opinion leaders
B) Innovators
C) Surrogate consumers
D) Stealth marketers
E) Lagging adopters

A

Business

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Which of the following represents the most complete list of the main functions over which you should exert control?

What will be an ideal response?

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Documentation of employee performance is important because (of) …

A. Legal protection, among other things. B. Employees will not know whether they've done a good job without documentation. C. Employees will not admit to behavior unless there is documentation. D. All of the above are correct

Business