When a speaker delivers a speech without advance preparation, he/she is practicing _____ speaking

All of the following characteristics describe the benefits of assertiveness except:

a. winning more arguments b. expressing your feelings appropriately c. speaking up for your rights when appropriate d. expressing disagreement on important issues e. asking others to change their inappropriate or offensive behavior

Give an example of an interaction that explains the difference between literal noise and

psychological noise. What will be an ideal response?