Which of the following must be present to achieve effective verbal and nonverbal communication?
a. Masking
b. Clustering
c. Congruency
d. Projection
c
Health Professions
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The attempt to manage anxiety by imitating the behavior of someone feared or respected is known as ________
a. compensation b. denial c. identification d. introjection
Health Professions
A few weeks later, you are assisting Mrs. Hicks with her personal care, and she starts to blame you for not giving her the right care so she can go home. Which stage is she experiencing now?
What will be an ideal response?
Health Professions