When two members of a team are having a personal conflict, the team leader takes on this role
A) conflict manager
B) liaison
C) troubleshooter
D) coach
Answer: A
Explanation: A conflict manager resolves personal and discipline problems within the team, so that choice is the correct response. A troubleshooter helps the team solve specific task problems, not personal problems, so that choice is not the correct response. A liaison makes contact for the team with parties outside of the team, so that choice is not a correct response. A coach helps team members perform at their best, so that choice is not the correct response.
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