Because phone calls lack the visual richness of face-to-face conversations, you'll need to use ________ to convey confidence and professionalism
A) questions and social media
B) smartphones and apps
C) context and subject matter
D) attitude and tone of voice
D
Explanation: D) Because phone calls lack the visual richness of face-to-face conversations, you have to rely on your attitude and tone of voice to convey confidence and professionalism.
Business
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