Which of the following would LEAST likely help a salesperson earn a repeat sale?

A) providing professional looking business cards
B) ensuring timely delivery of a product
C) acting as the customer's advocate
D) ensuring the accuracy of invoices
E) offering technical expertise

A

Business

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A supplier of auto parts to your company would be represented on a data-flow diagram as a:

A) process. B) source. C) data flow. D) data store. E) relationship.

Business

Which of the following is NOT a way to minimize groupthink?

A) give the leader more power in making decisions B) encourage cohesion C) have an impartial leader D) foster open discussion

Business