________ companies research customers deeply to learn about their desires, gather new product ideas, and test product improvements

Which one of the following technologies is used ONLY for material handling, NOT actual production or assembly?

A) robots B) CNC C) CAD D) AGVs E) FMS

If costs are declining, using LIFO will result in lower cost of goods sold and a higher net income as compared to FIFO and moving-average methods

Indicate whether the statement is true or false.