Develop a fishbone diagram from the perspective of a pizza restaurateur to troubleshoot the pizza delivery process to determine why weekend pizza deliveries are usually late. Make sure your diagram includes at least four bones and ten ribs
What will be an ideal response?
Answers will vary, but the head of the fishbone diagram should show "late pizza delivery on the weekend" as the problem to be studied. Major bones might include materials, manpower, machinery, methods, procedures, other, policies, among others. Specific statements for ribs will provide the greatest variety but might include a lack of ingredients, mislabeled ingredients, poor handwriting, computer glitch, ovens of insufficient capacity, poorly trained employees, low staffing levels, poor delivery vehicles, and directionally-challenged drivers, among others.
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Which of the following is an industry keyword?
A) Internet Explorer. B) Flash. C) PowerPoint. D) Microsoft Of?ce. E) All of the above.
With regard to trend analysis over time, which of the following statements is TRUE?
A) We often look at the past five years of financial statements to establish trends and then predict future performance based on these trends. B) To look at trends over time requires that we examine a financial statement at one point in time. C) The net income last year was $20,000 and the past five years has shown an increase of 10% on average for each of these five years. The predicted net income for next year is still $20,000. D) It is better to predict future performance by basing it solely on net income than on all the individual accounts.