During his speech, Dwayne repeated himself a few times and seldom made eye contact with the audience. He also demonstrated passion and knowledge about his subject matter. To reduce the possibility of speech anxiety in the future, after his speech he should

A. concentrate on what he did well.
B. assume that he will receive a bad grade so he will not be disappointed.
C. accept that he is mistake-prone.
D. focus on his mistakes and plan for the perfect speech next time.

Answer: A

Communication & Mass Media

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________ meaning conveys the content of what a word means, and the ________ meaning

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Why do people tend to believe nonverbal messages even when they contradict verbal messages?

A. It is harder for most people to control their nonverbal communication than their verbal communication. B. Nonverbal behaviors are completely involuntary and reflect people's true states. C. People will only attempt to control their nonverbal behavior when they are lying. D. All the answers are correct.

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