The closing of a bad-news message may include all of the following except

A) anticipate future relations or business
B) reference resale or promotional information.
C) include coupons, samples, or gifts.
D) a restatement of the bad news.

D

Business

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Bryan and Catherine were served a notice to quit, and then an unlawful detainer was filed. If they do not answer, what is the next step for the landlord?

a. foreclosure b. writ of possession c. writ of detainer d. writ of execution

Business

By stating the main point of the communication at the beginning of the message, what type of organization is being used?

A) Indirect B) Outlining C) Direct D) Drafting E) Perfectionist syndrome

Business