A retailer can determine how consumers perceive the company relative to its retail category and its competitors through _____

Mattel's American Girl Doll creates special ________ between the dolls and the girls who adore them

A) service offerings B) benefits C) wants D) values E) brand experiences

Over half of the workers in the United States who are here illegally are from

A) Canada. B) Mexico. C) South America. D) India.