Green Earth, an environmental organization in Oklahoma, recently recruited Phyllis Galvan as a project coordinator. Galvan's manager has noticed that ever since she has joined, she has been extremely positive about her work and takes up challenges without complaining. In addition, she maintains a positive ambience by helping out colleagues and smiling at everyone she interacts with. Her behavior has had a positive effect on her colleagues, who have started behaving in a similar manner. Which of the following concepts is demonstrated in this example?

A) emotional dissonance
B) Ben Franklin effect
C) unit bias
D) anchoring effect
E) emotional contagion

E
Explanation: E) Emotional contagion refers to the process by which people's emotions are caused by the emotions of others.

Business

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Comparing an installment note to a straight note, the straight note will have:

a. a total effective interest rate greater than if the loan were an installment loan. b. equal annual principal reduction payments. c. no principal payments during the term of the loan except on the last payment d. none of the above.

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In a mixed contract involving goods and services, Article 2 of the UCC will govern if the predominant purpose is the sale of goods

a. True b. False Indicate whether the statement is true or false

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