CHOOSE ALL THAT APPLY. Which of the following studies exemplifies the methods used operations research, as opposed to health services, health systems, or implementation research?

a. Estimating the cost-efficiency of a new computer program intended to reduce patient wait times.
b. Categorizing the emergency preparedness of State departments of public health.
c. Tracking pre-natal clinic visits by women assigned to receive different financial incentives.
d. Correlating clinical quality measures with the rate of patient complaints.
e. Observing trends in post-surgery infection rates before and after a new visitor hygiene campaign is introduced.

Ans: a

Health Professions

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Where is the normal apical impulse (point of maximal impulse [PMI]) usually identified?

a. Third right intercostal space, left sternal border b. Fifth left intercostal space, midclavicular line c. Third left intercostal space, anterior axil-lary line d. Fifth right intercostal space, midclavicular line

Health Professions

____________________ is the process of learning from experience and past practice and then coming to a decision.

Fill in the blank(s) with the appropriate word(s).

Health Professions