Answer the following statement(s) true (T) or false (F)
1. Recent research in zero-history groups shows that factors such as agreeableness and
openness correlated positively with the rate at which they generated supportive communication
2. When someone acts like a "know-it-all" he/she is displaying characteristics of the defensive
climate called superiority.
3. Gibb found that groups with defensive climates tend to accomplish less than those with more
supportive climates.
4. An explicit rejection is seen as a disconfirming communication pattern whereas an implicit
rejection is seen as confirming.
5. Comments such as, "Joe dominated the group while the others couldn't get a word in
edgewise" are called process comments.
1. True
2. False
3. True
4. False
5. True
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Members of Keisha's book club are expected to read the chosen book before they attend a
meeting. According to the group's bylaws, after neglecting to read the book two times, members will be asked to leave the club. This standard of expected behavior is a(n) A. norm. B. rule. C. implicit standard. D. reinforcement phase.
After losing his job, Juan added a current portrait to his resume and LinkedIn profile and updated them to reflect his most recent and significant accomplishments. Juan's actions are best understood as examples of
A. identity management. B. dialogue. C. intrapersonal communication. D. coaching.