Which of the following, if true, most strongly suggests that TLS should change its organizational structure to a functional approach?

A) TLS currently maintains separate human resource departments in each of its regions.
B) Research suggests that product development failures happened because the product developers were isolated from customers.
C) TLS earns large streams of revenue from services it offers to schools.
D) In the current regional structure, managers complain about having a limited view of organizational goals.
E) Sales techniques that work in one region are often much less effective in other regions.

Answer: A
Explanation: A) One disadvantage of the geographic approach is the potential duplication of functions. But the functional approach consolidates functions. So if Choice A is true, then the functional approach sounds a little better. Choices B and D would likely be worse under a functional approach. Choice C suggests more an approach based around customer types. Choice E would be better addressed by the current structure.