John Dewey, a philosopher and educator, suggested a process to solve problems that involves following a series of five steps and is called

Potter's Box

A) provides clear-cut answers. B) provides no answers, just a process to guide a decision. C) offers practical solutions. D) has been disproven as an effective tool.

When decoding verbal messages, be _______in drawing conclusions

a. immediate b. tentative c. abrupt d. enthusiastic