Leadership involves a number of skills. However, you realize that there are certain skills that the best leaders develop. Which of the following is one of those skills?

a. rationally analyzing situations
b. coordinating employees
c. developing an overall vision in which people can believe
d. setting goals
e. selecting employees

Ans: c. developing an overall vision in which people can believe

Business

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Loss aversion refers to:

A) a stronger reaction to negative experiences. B) customers' willingness to accept minor losses. C) distortion of message when communicating with customers. D) customers willingness to appreciate good service.

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A ________ is a distinctive group of customers within a larger market who are similar to one another in some way and whose needs differ from other customers in the larger market

A) market segment B) popular culture C) mass market D) market mix E) market position

Business