Answer the following statement(s) true (T) or false (F)
1. Sociability is one of the secondary dimensions of credibility.
2. Maintaining eye contact distracts the audience and does NOT allow the speaker to
hold the audience’s attention.
3. Pauses and nonfluencies are the same thing.
4. The goals of effective delivery are developing and enhancing audience perceptions
of your credibility, increasing audience understanding, and maintaining a relational
connection with the audience.
1. TRUE
2. FALSE
3. FALSE
4. TRUE
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_______________, a German sociologist, is frequently referred to as the father of bureaucracy
Fill in the blank with correct word
All of the following statements about symbols are true EXCEPT
A. organizational values may be communicated through a variety of symbols B. members of an organization create, use, and interpret symbols in order to create and sustain a sense of organizational reality C. symbols represent meanings that are held by members of an organization D. symbols include only the nonverbal communication that takes place in an organization