A scale should have all of the following properties, EXCEPT
a. scale items should be intelligible
b. there should be a balance of positive and negative descriptors.
c. scale should be reliable and internally consistent
d. scale items should not have discriminatory power
e. scales should include a neutral response choice where appropriate
Answer: d. scale items should not have discriminatory power
Business
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Fill in the blank(s) with the appropriate word(s).
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Indicate whether the statement is true or false
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