Training is especially important in reinforcing the customer service culture at Zappos where

A) new employees are offered $4,000 to quit.
B) training lasts 7 weeks.
C) training includes tests.
D) trainees must graduate to be an employee.
E) all of the above

E

Business

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________ is the degree to which a firm or individual utilizes borrowed money to make money

A) Variable leverage B) Fixed leverage C) Operating leverage D) Financial leverage

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Beginning around 750 B.C.E., the ancient Greeks developed a series of fortified city states called:

A) poleis B) green cities C) entrepot D) cordillera E) none of the above

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