Which of the following is an example of a routine business message that provides instructions?
A) Notifying customers of a price increase
B) Explaining how to complete a requisition form
C) Confirming a project deadline with a client
D) Informing a coworker that you have the data she requested
E) Requesting assistance on a project from a colleague
Answer: B
Explanation: B) Routine business messages may include procedural information or brief instructions about how to do things. Good instructions allow the audience to understand the task and complete it accurately.
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A U.S. exporter has a Thai baht account receivable resulting from an export sale on June 1 to a customer in Thailand. The exporter signed a forward contract on June 1 to sell Thai baht and designated it as a cash flow hedge of a recognized Thai baht receivable. The spot rate was $0.022 on that date, and the forward rate was $0.021. Which of the following did the U.S. exporter report in net income?
A. Discount expense B. Discount revenue C. Premium expense D. Premium revenue
Which of the following is an element of an offer strategy?
A) the medium used for delivery B) the number of customers in the locality C) the vision of the company D) the skills required for production E) the details of customer order received