Which of the following statements about the sales force in the 21st century is true?
A. Sales managers will use a hands-off approach and let the professional salesperson be his or her own boss
B. Transactional exchanges no longer occur
C. Sales management must be smart and nimble and provide technology-centered solutions to support the sales effort
D. Salespeople make little use of the Internet because they realize the importance of the personal touch
E. All of the above statements about the sales force in the 21st century are true
Ans: C. Sales management must be smart and nimble and provide technology-centered solutions to support the sales effort
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Identify a true statement about the Malcolm Baldridge National Quality Award.
(a) The award winners usually do well in human resource practices, including training and development. (b) The award winners usually excel at overall company productivity. (c) The award is given biannually to companies having a global presence. (d) The award is given for specific products or services
Calculate the net profit generated by Cabaye Inc. if it obtains a return of 12% from the owner's equity amounting to $675 million
A) $118 million B) $8.1 million C) $562 million D) $5.6 billion E) $81 million