Queues represent a symptom of unresolved capacity management problems

Self-inside, one of the four referent comparisons in the equity theory, refers to ________

A) an employee's experiences in a different position inside the employee's current organization B) an employee's experiences in a different position outside the employee's current organization C) another individual or group of individuals inside the employee's organization D) an employee's experiences in a similar position outside the employee's current organization E) another individual or group of individuals outside the employee's organization

A software package evaluation process is often based on a series of questions sent to vendors, called a(n)

A) systems design document. B) strategic planning document. C) information systems management plan. D) request for proposal. E) logical design document.