Gunny-sacking is
A) holding a grudge.
B) dredging up old problems and issues from the past.
C) an effective conflict strategy.
D) a way of managing a lot of information.
B
Communication & Mass Media
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This is when rhetors state opposing argument and then show why their opponent's case is flawed
A) definition B) enactment C) refutation D) enumeration
Communication & Mass Media
Shannon told her friend, "I am sorry that you lost the tennis match." What approach did Shannon use to comfort her friend?
A. offer empathy B. use active listening C. use information triage D. offer sympathy
Communication & Mass Media