Explain at least three features of public speaking that render it unique as a form of communication. 

A large number of consumers of a newly launched cereal product complained that when the cereal is eaten with cold milk, its quality of taste diminishes dramatically

The cereal manufacturing company responded by saying that, as written on the packaging, the cereal is only meant to be consumed in combination with hot milk, and suggested its customers only eat with hot milk. This action of the cereal company can be categorized as a) justification. b) ingratiation. c) correction. d) denial.

A __________ is a relationship between two people that the partners see as their most important

interpersonal relationship. Fill in the blanks with correct word