When eliminating filters and biases to understand what a speaker is saying requires what type of listening skill?

A) Content
B) Critical
C) Empathic
D) Active
E) Effective

Answer: D
Explanation: D) No matter what mode they are using at any given time, effective listeners try to engage in active listening, making a conscious effort to turn off their own filters and biases to truly hear and understand what the other party is saying. They ask questions or summarize the speaker's message to verify key points and encourage the speaker through positive body language and supportive feedback.