Under which of the following circumstances in the public sector is an employer allowed to take unilateral action?
a. The employer is unable to meet the financial demands of the union due to insufficient profits.
b. The employer proves that the union has demonstrated bad faith bargaining.
c. The union and the management are unable to reach an agreement after negotiating for a week.
d. The union declares an impasse and declines the employer's offer to meet again.
d
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The training of field workers is critical. Which of the following statements is not true regarding making the initial contact?
A) Interviewers should be trained to make opening remarks that will convince potential respondents that their participation is important. B) The interviewer should specifically ask the respondent's permission. C) The interviewer should be instructed on handling objections and refusals. D) The initial contact can result in cooperation or the loss of potential respondents.
Cross-functional teams rely heavily on ________ communication, which can be problematic if their managers are not kept informed about the decisions
A) diagonal B) upward C) vertical D) lateral