A form that serves as a communications link with persons who can assist with customer service is called a:

Of the sources of external funds for nonfinancial businesses in the United States, stocks account for approximately ________ of the total

A) 10% B) 20% C) 30% D) 40%

E-mail, telemarketing and various other direct-marketing approaches have not, so far, deposed direct mail as a primary advertising vehicle

Indicate whether the statement is true or false