Our ability to receive messages may decline when we are fatigued

The passive reception of sounds is called

A) evaluating. B) selecting. C) hearing. D) understanding. E) listening.

When Dora's friend shared some bad news with her, tears came to her eyes. A few days later, Dora watched her grandson receive a prestigious award, and soon had tears in her eyes. Dora's similar responses in two different situations demonstrate that nonverbal communication is __________.

A. bound to culture B. more believable than verbal communication C. ambiguous D. less significant than verbal communication