At the evaluation stage of the listening process, one should __________

a) evaluate the speaker's point of view immediately
b) listen passively
c) not be concerned with opinions
d) identify any biases, self-interests, or prejudices that the speaker may have

Answer: d

Communication & Mass Media

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When brainstorming, what is the key to being successful as described in the text?

A. evaluating ideas as they are mentioned B. ruling out the criticism of ideas C. keeping ideas within certain boundaries D. refraining from "piggybacking" off another's ideas

Communication & Mass Media

_______ is a Web-basedtool that saves pictures and infographics on an Internet "cloud."

a. Prezi b. MS Excel c. OpenOffice d. Skype

Communication & Mass Media