The ability to deduct student loan interest is phased out at higher incomes

Outstanding leaders combine good ______________ and effective _______________ to formulate and implement strategies that produce results and sustainable competitive advantage.

A) interpersonal processes & vision creation B) encouragement of the heart & communication processes C) personal development & business strategies D) strategic substance & interpersonal processes

Each of the following is true about the Internet's impact on the way business is conducted today, EXCEPT one. Identify the exception

A) It has facilitated high-speed communication among employees. B) It has empowered consumers with easy access to information. C) It can be used as a powerful sales channel. D) It has facilitated mass marketing but not the sale of customized products. E) It enables marketers to use social media to advertise their products.