Shu-hui told her son that he could go to the mall with his friends as long as he was back by dinner time. Her son went to the mall and when he returned after dinner time, he claimed that his mother did not say anything about being home in time for dinner
Why didn't Shu-hui's son come home in time for dinner?
What will be an ideal response?
The son may have been engaging in selective listening, which occurs when we
fail to perceive parts of a message that don't interest us, make us feel uncomfortable, or
conflict with our opinions.
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What kind of persuasive speech would you present in support of a disputed tax cut?
a. a speech addressing disputed facts b. a problem–solution speech c. a speech advocating action or policy d. a speech of exhortation
In Sean's written business proposal, he addressed the recipients as "Ladies and Men." According to your textbook, why is this inappropriate?
A. Sean should have used non-generic "He" verbal messages. B. Sean should have used non-generic "Man" verbal messages. C. Sean should have used parallel verbal messages. D. Sean should have used generic "She" verbal messages.