If the date of publication of a document is noted in the body of a text, then including the date in the citation is _______________

Retailers use private labeling to generate channel control because _____

a. retailers can switch vendors with no impact on their customer loyalty b. a large proportion of a manufacturer's output is sold to one retailer c. retailers can more easily obtain bank financing d. greater channel communication is fostered

An alternative to confronting an annoying coworker is to

a. write a formal complaint to the boss. b. badmouth the annoying coworker. c. use a subtle and tactful reminder. d. ignore the annoying person's behavior and hope it will go away.