Regarding compliance, which of the following statements is FALSE?
a. A good way to get another person to comply with a request is to first do a small favor for the person.
b. The lowball technique is often used by automobile dealers to convince customers to buy cars.
c. Since strangers must work harder to gain compliance, salespeople depend heavily on appealing to your tendency to be consistent and to reciprocate.
d. Stanley Milgram coined the term door-in-the-face effect to describe the tendency for a person to agree to a larger request after having earlier agreed to a smaller one.
ANSWER: d
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Sharon feels she is constantly nagged by a strong feeling of tension and worry, no matter what the situation may be. No specific trigger brings these feelings on
This has gone on for months and is so bad that it is hurting her productivity at work and the quality of her home and family life. If you could encourage her to seek treatment, what would a psychologist most likely tell her? a. She needs help overcoming her specific phobia. b. Panic attacks are can be successful when treated. c. She may have generalized anxiety disorder. d. Everyone feels anxiousness, stress, and tension sometime, and so it is not really a sign of a disorder.
Which of the following statements is most accurate concerning the biochemical basis of schizophrenia?
a. The neurotransmitter dopamine is overly active. b. Dopamine is underactive. c. Serotonin levels are too low. d. There is too much glutamate activity.