If mortgage interest rates increase, this would be an example of changing ________ in a firm's external environment

A broad strategy to use to get intermediary participation and cooperation is

a. break-even analysis b. cost/benefit ratio development c. a contract d. forward integration e. backward integration

Which of the following is an example of prospective managerial control?

A) Janeway Inc. has dedicated customer service personnel who collect detailed customer feedback at service centers. B) KES Systems monitors production processes through closed-circuit cameras at all workstations. C) Vulcan Marketing maintains a detailed record of employee performance by measuring the sales per employee for each month. D) Managers at Neelix Inc. evaluate employee performance and conduct performance appraisals for employees every year. E) BLT Manufacturing selects new employees who will be able to achieve the quality and precision in work that the job demands.