Clarity is the process of employing inaccessible language

Speakers that make personal connections with the audience and present somewhat informally

often leave the audience feeling ________. A) involved B) offended C) bored D) none of the above

The type of scale that presents trainees with a range of choices from "strongly agree" to "strongly disagree" is a/an

a. Likert-type scale. b. Semantic differential scale. c. Questionnaire d. Interview scale