Which of the following is not an example of a full-service supplier (Figure 1.4 in the text)?

Elaine surpassed her sales goal and earned a small cash award for her strong performance. This is an example of a ______.

Fill in the blank(s) with the appropriate word(s).

In the context of sharing bad news, a text message ________

A) is not considered to be appropriate under any circumstances B) is typically used to share the news with the public C) is used so that the news does not seem impersonal or evasive D) may be seen as an informal approach E) avoids immediate discussion of the news